Orders:
Orders are filled and shipped as quickly as possible, some items in my store are made on a per-order basis, this will be annotated in the listing. Per-order items can take up to 4 weeks to create. I will work diligently to get your item made and shipped as soon as possible. Per order items are created in the order they are received. Please be advised you may have others in line ahead of you. If this is the case I will let you know the approximate time before you receive your item. If you would like to contact me prior to ordering for an estimate of your wait time. Please use the form on the Contact Me page.
Shipping:
I ship to the United States Only. Shipping is $5.99 per shipment. All pre-made items will ship within 5 business days. All custom items will be shipped when the item is completed.
Refunds:
All sales are final,
If your item breaks within 30 days due to it being defective or damaged due to my workmanship, I will repair or replace it free of charge. You must ship your broken item to me. Upon receipt and inspection, I will repair or replace your item and then return it to you.
If you accidentally break your CJW Creations Jewelry and want me to repair it, Please contact me for a price quote for repair/replacement.
Once your item has been repaired or if it needs replaced, I will ship it back to you.
Shipping returns:
To return your product, please contact me for mailing instructions.
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
I highly advise using a tracking number when shipping. I cannot guarantee that I will receive your returned item. I will not be held responsible or liable for any item(s) lost during shipment that you return to me.
Contact me using the contact form page.
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